Knorr marketing scam

Jane_Rowley

Bought Knorr stock pot pack with a money off coupon attached. When I got home I discovered the coupon expired last year, despite the product having a sell-by date of 2015. Knorr's response was to refuse to honour the coupon. I won't be buying their products again, so their loss.

tykesi

so their loss

I doubt it.

vuvuzela

Jane_Rowley wrote: »

Bought Knorr stock pot pack with a money off coupon attached. When I got home I discovered the coupon expired last year, despite the product having a sell-by date of 2015. Knorr's response was to refuse to honour the coupon. I won't be buying their products again, so their loss.

How exactly is this a marketing scam ?

More like a stock control issue at the place you bought the Knorr product from.

keyser666

vuvuzela wrote: »

How exactly is this a marketing scam ?

More like a stock control issue at the place you bought the Knorr product from.

Exactly this

meer53

Jane_Rowley wrote: »

Bought Knorr stock pot pack with a money off coupon attached. When I got home I discovered the coupon expired last year, despite the product having a sell-by date of 2015. Knorr's response was to refuse to honour the coupon. I won't be buying their products again, so their loss.

The expiry date of money off coupons is usually stated on the coupon. Did you read it ?

DCFC79

No way is it a marketing scam, its just a case of the item got pushed to the back of the shelf, the staff dont have time to check when an attached coupon expires.

pmduk

Please don't use the term scam unless it really is one, it devalues the term. This isn't a scam.

Bantex_2

pmduk wrote: »

Please don't use the term scam unless it really is one, it devalues the term. This isn't a scam.

Must be a rip-off then.

LilElvis

If the OP is that indignant about a voucher that is only a few months out of date can you imagine how upset I am!

Last month I bought a pack of Kleenex Cottonelle Flushable Moist Wipes from a large, national supermarket chain. I only purchased them because they had a coupon on them. It was only after I had opened the pack that I realised that the coupon expired 06/30/11 - nearly 3 years ago!

Do you think that the supermarket should reimburse me for my travel costs to enable me to change the pack for one with a valid coupon?

The purchase was made at the Super Spar, The Grove, Nelspruit, South Africa.

whatmichaelsays

pmduk wrote: »

Please don't use the term scam unless it really is one, it devalues the term. This isn't a scam.

You must be new around here.

It's what we do in these parts.

hollydays

Tell the shop you bought it from- it's obvious!