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Need a trusty car insurer

Hi people,

Which car insurance firms would you recommend - provided you have more interaction than just the sales and renewals teams?

I am wary of the brokers.

A comparison website suggests Tescos, LV, Hastings, 1st Central, and even Argos.

Any positive/negative experiences with these?

Thank you.

Comments

  • forgotmyname
    forgotmyname Posts: 32,960 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I usually look for UK phone numbers for the office.

    I wont use any company that only have 0844, 0845 or 0870 etc.

    The companies i have used over the past few years have offered these numbers and landlines for those customers that dont have them included in their phone package.

    Nothing wrong with a broker. They can sometimes sort out issues instead of you doing the hard work.

    Have a read of this tp get you started...

    http://www.adrianflux.co.uk/blog/2007/08/who-owns-your-insurer.html
    Censorship Reigns Supreme in Troll City...

  • keith1950
    keith1950 Posts: 2,597 Forumite
    1,000 Posts Combo Breaker
    Which car insurance firms would you recommend - provided you have more interaction than just the sales and renewals teams?

    Although they are administered by BISL I have found M&S Premium car insurance to be very good, because its M&S BISL seem to give much better customer service than they do with their own customers ( Budget).

    You also get a lot more for your money than some other insurers with full breakdown, legal, keycare ,courtesy car and hire car etc incuded in the price.
  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    Which car insurance firms would you recommend - provided you have more interaction than just the sales and renewals teams?

    http://www.which.co.uk/money/insurance/reviews-ns/car-insurance/whichrecommended-providers/

    Above is Which? recommendations, though I find some of their Car recommendations a bit odd.

    Personally Car insurance is a true distress purchase and therefore I simply have a short list of those I wouldnt trust but outside that I go for whoever is cheapest.

    Home insurance isnt a fun thing to buy either but I can see more value in getting a better provider than I can with motor.

    If you want the real top tier then your looking at the likes of Chubb and Hiscox but generally they will only take you on for Motor if you have Home with them. There policies do have all the bells and whistles (you get Comprehensive cover on DOC rather than third party only etc) but you'd need to move in certain circles to make real use of it.
  • Avoid Hastings.
  • keith1950 wrote: »
    Although they are administered by BISL I have found M&S Premium car insurance to be very good, because its M&S BISL seem to give much better customer service than they do with their own customers ( Budget).

    You also get a lot more for your money than some other insurers with full breakdown, legal, keycare ,courtesy car and hire car etc incuded in the price.

    They sold me Keycare so it would "protect my car keys" (plural). Then one tag arrives in the post some weeks later. Any key not attached to the tag isn't covered. Either you hook all of your keys on the one tag or you have to shell out another £18 to protect the second key. BISL did not tell me this. I have complained verbally; they won't budge on this.
  • *Scarlett
    *Scarlett Posts: 1,760 Forumite
    For cover levels you can look here

    http://www.defaqto.com/star-ratings/car-insurance
  • Avoid "Esure broker".

    They want £55 extra if you don't have the policy running for 12 months even if you have paid up front for a full year.
  • Avoid Admiral Group.

    I have used LV= for last 4 years. Very good policy, service and price.
    Very good Defaqto and Which ratings.
    Mr Straw described whiplash as "not so much an injury, more a profitable invention of the human imagination—undiagnosable except by third-rate doctors in the pay of the claims management companies or personal injury lawyers"

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