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PPI nightmare

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My dad died 2 years ago with Alzheimer's. My mum couldn't get power of attorney at the time because he could authorise it. The disease had gone too far. The house automatically went to my mum and he had no debts. She has tried claiming ppi on a loan. This was just in his name although they both we're paying it at the time. She has been told it's 6k and after sending bank letter that they stamped and signed, death certificate etc they are now asking for a granted probate? Anyone able to advise?

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  • dunstonh
    dunstonh Posts: 119,767 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    They have to make sure they are dealing with the correct legal entity. The request is quite normal in the chain of evidence to find out who that correct legal entity is.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Shall I advise my mum to get the probate herself or go to a solicitor? Would it be worth it? X
  • societys_child
    societys_child Posts: 7,110 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    When you get past this hurdle, what would be your reasons for claiming mis-selling of the PPI?
  • DrSqueeze
    DrSqueeze Posts: 914 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Jammiemix wrote: »
    Shall I advise my mum to get the probate herself or go to a solicitor? Would it be worth it? X

    You might find this link of some interest, it explains the process fairly clearly.

    https://www.gov.uk/wills-probate-inheritance/overview

    However, if this is the only organisation asking for a Grant of Probate then it might be worth asking them if they have a procedure for when a Grant hasn't been obtained because it wasn't needed for any other asset. (For example, Insurance Companies can sometimes settle under a "small estates" procedure without needing a Grant). They may say no, but it's worth a phone call to ask.

    [I was the executor for my mother's estate and didn't need to obtain Probate, simply to sign a few declarations]
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