help request, PC wont boot.

yungstar

hi lads n lass's, a problem you may be able to help with.

wife bought an Asus PC last November and it has just stopped working with a message on screen of..

“Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key”

when turning on, it shows the BIOS screen and then goes to the above message.
At the BIOS screen i can press F8 to bring up the boot device screen with 3 options.

P1: Toshiba DT01ACA100 (953869MB)
P2: ASUS DVD RAM GH95N
Enter Setup.

selecting P1 or P2 just goes to the above reboot message.


Pressing Del or F2 at the BIOS screen takes me to the Asus UEFI BIOS Utility and shows the HD and DVD in that order at bottom left of screen. on exiting, it goes to the reboot message.

if i press F9 to try and enter recovery mode, it does nothing on pressing other than showing the reboot and select proper boot device message.

i'm guessing its a failed hard drive? any ideas/help will be welcome.

tia

p.s.
the system did not come with a separate boot disc.

emptybox

It might be hard drive failure, or it might be that the MBR on the hard drive is corrupted?
Strange that it doesn't show more recovery options when you press F8?

You could burn a Linux live CD/DVD/USB or some other recovery media and boot from that, to see if your files are still accessible on the HDD.
If so I would back anything up that you haven't already got backed up, using an external drive.

Anyway, as it's only a few months old, you can almost certainly get it fixed under guarantee.

dturtill

just a quick question, you dont have anything in the DVD drive do you


it should auto switch but if there is something in there that has a boot option it could be a glitch other then that its a case of Making sure the HDD is seated properly \ working in a caddy if so then it is the Board