Overpayment to Nationwide CC

Chadsman

Does anyone know if you overpay a Nationwide CC will they refund the overpayment or just send it back whence it came?
TIA,
Chadsman.

Viz_2

I did exactly this 2 months ago.
I paid my Nationwide credit card (balance of 0) £300 when it should have been to my Halifax card.
I phoned Nationwide and they credited it back to my current account within a few days.

Midas

They won't do it automatically - they will just leave your account in credit if you do nothing.

klondyke

Always best to call companies if this happens unintentionally as eg cahoot regard it as a cash advance, hence charge, if you try to move it. But they tend to relent if you confess to blonde or senior moment.

foxxboy

Yeah, you'll need to contact Nationwide, they won't be proactive. I had set up up an internal transfer from my Nationwide flexaccount to my N/W cc but unfortunately, as I only use my card for spending abroad ( as a good MSE shoul do, I hadn't amended my payment details when they sent me a new card and I didn't recognise they had changed my account number!!! Hence when I used it next time and came to pay the balance off, I sent the payment for my old card number. and next thing I know I got stung for late payment and interest charge...it hurt big time!! It took me a bit of time to get the money sent to the right account number, but I couldn't really blame them could I? You have been warned

Milarky

foxxboy wrote:

Yeah, you'll need to contact Nationwide, they won't be proactive. I had set up up an internal transfer from my Nationwide flexaccount to my N/W cc but unfortunately, as I only use my card for spending abroad ( as a good MSE shoul do, I hadn't amended my payment details when they sent me a new card and I didn't recognise they had changed my account number!!! Hence when I used it next time and came to pay the balance off, I sent the payment for my old card number. and next thing I know I got stung for late payment and interest charge...it hurt big time!! It took me a bit of time to get the money sent to the right account number, but I couldn't really blame them could I? You have been warned

foxxboy - this happened to me with MBNA - they issued a new card number for the same account and my pre-set reference had not changed. But MBNA accepted this was not really my fault and refunded the late payment charge. You should ask NW to do the same. [BTW if your payment goes to the wrong account reference - but still reaches the collection account - you will have made a payment to your account - albeit the 'old one' and they - NW - should accept responsibility for the payment not reaching your new card number from there. MBNA payments were still reaching my cards even though they have changed the card number a few times - and the old reference details had not been updated - they must have some way of linking a previous card number to the old card number.]

foxxboy

Milarky wrote:

foxxboy - this happened to me with MBNA - they issued a new card number for the same account and my pre-set reference had not changed. But MBNA accepted this was not really my fault and refunded the late payment charge. You should ask NW to do the same. [BTW if your payment goes to the wrong account reference - but still reaches the collection account - you will have made a payment to your account - albeit the 'old one' and they - NW - should accept responsibility for the payment not reaching your new card number from there. MBNA payments were still reaching my cards even though they have changed the card number a few times - and the old reference details had not been updated - they must have some way of linking a previous card number to the old card number.]

Thanks Milarky...should have pressed them at the time...oh well, I'll give it a shot, any way...

lisyloo

I have been told by Nationwide that if your account is in credit then you are not insured.
e.g. if your card was stolen then the money lost is not covered and you would lose it.

I have discussed their terms and conditions with them but there is a subtlety in that when they say "losses" they mean their and not yours.

One person on these boards does not agree with me and thinks I've been given duff information.
I did check it with them carefully, so I would urge caution about doing this regularly.

Afahmaep

As a last resort you could withdraw the credit via a cash machine.

Nationwide charge 1.5% for this so £250 would incur a £3.75 charge.