CPP earlier than 2004

CPP_query

I have used the template letter to try to reclaim CPP payments made from 2001 but have been told by my bank that they will only refund the payments made from 2004 even though I started my policy in 2001. The reason for not paying earlier amounts is that they were not subject to the industry standards at that time. Is this correct or should I contest them not paying?
Thanks

shoemaker1948

im looking for some advice on cpp i have sent back forms by reg post to cpp claiming money back.well today had asurprise had come through the post card renewal notice why have they sent me that when 3 weeks ago sent them forms back claiming money back on cpp and identity protection can anyone out there give me some advise what to do next

[Deleted User]

shoemaker1948 wrote: »

can anyone out there give me some advise what to do next

Wait for the response to your complaint. It takes around eight weeks and making a complaint does not automatically prevent automated renewal notices from being sent in the meantime.

Of course, it's unwise to renew.