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Should i accept Barclays offer or continue with FOS complaint
Comments
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By palm complaints off I mean they refuse to deal with it properly and the complainant is forced to escalate the complaint.
But the FCA dont get involved.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
As I said, the poster is somewhat confused (and being unable to link to any kind of news article is hardly helping).But the FCA dont get involved.
I expect "DaveTheMus" should be substituting "FOS" for "FCA", but despite this being pointed out (twice) he seems to be continuing his apparent error.
£5000 per complaint (win or lose) is a ridiculously large amount.0 -
FCA Rule DISP 3.6.4R says they should.Adjudicators and ombudsman have no obligation to look at laws, rules etc or take facts into account.
I believe that too. I was recently looking at a case where an adjudicator said that a complainant had no previous experience of investments with any risk at all - despite having been given documentation showing they held £80,000 in shares.In most cases at the FOS the decision is made first and the reason for it fabricated afterwards.0 -
Am still pursuing this situation! Do you have the actual letter or email where Stonebridge tell you in writing that they got your card details from Barclays? Please let me know.0
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