We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
EE Store (T Mobile) Leigh Lancs.
Options
burnsguitarman
Posts: 733 Forumite
May I say, that the guys in this shop are wonderful!
I have just had a nightmare of a week, and the help and support they (especially Dean) gave me, has been great.
I recently changed my mobile broadband out of contract £10 month sim, to a 4G sim, which had to be with EE rather than T Mobile.
I received my first bill a few days later from EE, followed by a bill for a staggering £6684.12 bill from T Mobile. I immediately contacted T Mobile by phone and was advised that this was correct!!!!!
Anyway to cut a long story short. I went into my local store in Leigh and met Dean. He made me feel at ease and dealt with Customer Services for me. Today I have heard that there was a System Issue, and I should get the bill cancelled in the next few days.:A
Thankfully I can sleep again, Again Many Thanks to Dean, for his reassurance and calming words.
I have just had a nightmare of a week, and the help and support they (especially Dean) gave me, has been great.
I recently changed my mobile broadband out of contract £10 month sim, to a 4G sim, which had to be with EE rather than T Mobile.
I received my first bill a few days later from EE, followed by a bill for a staggering £6684.12 bill from T Mobile. I immediately contacted T Mobile by phone and was advised that this was correct!!!!!
Anyway to cut a long story short. I went into my local store in Leigh and met Dean. He made me feel at ease and dealt with Customer Services for me. Today I have heard that there was a System Issue, and I should get the bill cancelled in the next few days.:A
Thankfully I can sleep again, Again Many Thanks to Dean, for his reassurance and calming words.
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.7K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards