Waitrose

meer53

I can't get my head around why people think Waitrose are better than other supermarkets. You get good and bad in all of them. Waitrose are no different, just more expensive.

ukjoel

meer53 wrote: »

I can't get my head around why people think Waitrose are better than other supermarkets. You get good and bad in all of them. Waitrose are no different, just more expensive.

Agreed - we just had a new one open up replacing the old Co-op.
I went in and compared prices with tesco on 10 items we buy in the weekly shop - In every case waitrose was more expensive for the same product.

Tesco themselves are more expensive than my local fruit stall but wanted to be fair on the comparison.

powerful_Rogue

Personally they can call it what the like on the receipt as long as I get my overpayment back. Life is too short to worry about such trivial matters.

vyle

Customer gets overcharged once in many years of shopping.

Gets refund without hassle (other than self imposed "embarrassment")

!!!!!es about categorisation of refund of all things.

Reputation of retailer is forever tarnished.

What?

Get over it.

Also, I did once try shopping at waitrose. In all fairness, like for like, they were the same price as the competition (as in, brand on brand, same item for same item). But stocked far less choice.

Tesco sells something like 10 varieties of chicken nuggets. Waitrose stocks one.

however, for specialist cooking ingredients (waterchestnuts, offbeat herbs etc) waitrose is the only place to go. A regular shop would cost more, but on the other hand, the ingredients and quality seems to be better. If only I could afford it. A bit like JL, really. A bit more expensive, but it's because you're cutting out the bottom end of the products and going from mid-range to upper mid range, and that's what you pay for.

CKhalvashi

Waitrose have made a mistake, which has now been corrected.

OP is not out of pocket, and IMO has suffered no embarrassment than any other shopper

Case closed.

CK

peachyprice

I have to ask, if you knew you'd been overcharged, why did you pay in the first place?

No way would I have paid, I'd have stood there until the cashier removed the overcharges, even if it took all day.

tomtontom

peachyprice wrote: »

I have to ask, if you knew you'd been overcharged, why did you pay in the first place?

No way would I have paid, I'd have stood there until the cashier removed the overcharges, even if it took all day.

Maybe thought they were going to get a freebie when they went to the CS desk, hence the overreaction when they didn't?

DCFC79

tomtontom wrote: »

Maybe thought they were going to get a freebie when they went to the CS desk, hence the overreaction when they didn't?

Yes like alot of people these days.

Money-Saving-King

peachyprice wrote: »

I have to ask, if you knew you'd been overcharged, why did you pay in the first place?

No way would I have paid, I'd have stood there until the cashier removed the overcharges, even if it took all day.

Something isn't being said here.

My thought is the op is a known awkward/abuse customer to the staff and the whole story we've read has a lot more to it.

keyser666

Wow, blocks of text in bold and all sorts TLDR