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PPI before 2005

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Hi, I'm confused about whether I'm able to claim PPI for 2 separate loans taken out in 2004. I've tried reading some of the threads but can't find the answers.

First - is it possible to claim back PPI from 2004?

The loans were with NatWest and a Career Development loan taken out with Barclays.

The Natwest loan was taken out in the branch and insurance was not mentioned - I always refuse insurance. I have a section 77 request for info from 2011. The letter says Natwest is unable to trace an active loan account. But it wouldn't be active because I paid it off years before.2011 so I'm not sure if that's all they can do and how to go about getting them to check PPI?

The Barclays Career Development loan paperwork was signed at the Instructor College. No mention of insurance or anything financial - it was an ex-driving instructor selling the course. So I wonder who I need to contact to see if PPI was part of the loan? The Instructor college has closed. I have a PPI consumer questionnaire that I am trying to fill out but it asks for the insurance policy number. I only have the Barclays bank account number they opened to put the loan amount in.

Apologies for the long winded question - I'm a bit stuck with it all

Comments

  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Only firms which were not regulated prior to 2005 are problematical with regard PPI complaints. The main banks (including Barclays and NatWest) were already regulated prior to 2005.

    Your problem is not about regulation but about wanting to check whether you had PPI on old loans. For this you need to send your lenders Subject Access Request (SAR) letters. It will cost you £10 per letter.

    No point sending the consumer questionnaire until you have established whether you had PPI and (if so) whether it was mis-sold to you

    Do remember that it is not wrong simply to have PPI. In order for it to be refunded it has to have been mis-sold to you.
  • Insider101
    Insider101 Posts: 1,062 Forumite
    Section 77 requests only apply to active credit facilities. You can't use this to ask for paperwork for closed accounts.

    I'd just ring up both banks and ask then to confirm if you had PPI with your loans. Sure there's a thread somewhere with big bank contact details. As per the last post though, it is not somehow wrong just to have PPI.
  • wavey
    wavey Posts: 6 Forumite
    Thanks for the replies.

    So now I'm wondering what constitutes being mis-sold PPI? I didn't ask for it and I always refuse insurance, so am I right to assume that IF there's PPI on either loan, because I had no knowledge of it, technically it has been mis-sold?
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    wavey wrote: »
    So now I'm wondering what constitutes being mis-sold PPI?
    If you could never have claimed on the insurance due to a pre-existing medical condition or if you were unemployed or retired at the time of the sale these are strong mis-selling reasons. There are other mis-selling reasons but, in order to be certain of success, your reasons should be fully verifiable not simply "hearsay" for which you can provide no evidence.
    wavey wrote: »
    I didn't ask for it and I always refuse insurance, so am I right to assume that IF there's PPI on either loan, because I had no knowledge of it, technically it has been mis-sold?
    You may not have asked for it but, if you do have the insurance, it won't have been added without your full knowledge and permission. Your signature will be on any paperwork pertaining to the sale of PPI.
    If you know for certain that you would have always refused insurance, then £10 for a SAR letter will be a waste of money.

    Do as Insider 101 suggested and simply ask the Bank directly if you have any PPI. From what you say, it sounds like you didn't.
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