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Flugelhorn
Posts: 7,576 Forumite
Multiple phone calls last week to sort out my non fault claim, arranged engineer to come this morning (not sure why - quote from garage was <£500).
No engineer appeared and multiple calls (and multiple requests for "security questions") it appears said engineer
a) didn't know
b) didn't read his e-mail
c) wasn't in the area.
They wanted to rearrange to "sometime tomorrow" - I have told them it is 0800 and I requested compensation for this morning - they offered £50, unlikely to get any more even though could have working....
Interesting to see if they turn up tomorrow!
No engineer appeared and multiple calls (and multiple requests for "security questions") it appears said engineer
a) didn't know
b) didn't read his e-mail
c) wasn't in the area.
They wanted to rearrange to "sometime tomorrow" - I have told them it is 0800 and I requested compensation for this morning - they offered £50, unlikely to get any more even though could have working....
Interesting to see if they turn up tomorrow!
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