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Debt Release Direct - Fee Reclaim - service not used???

Hi

A few years ago I was in serious debt due to a number of reasons and sought help from a debt management company to negotiate payments with my creditors.

I paid a fee of over £2.5K to get this set-up before I lost my job and couldn't afford to make the payments.

Fortunately, my circumstances have improved, but it still annoys me that I paid a wopping fee for the debt management company to basically no very little in my favour - probably 8 letters to creditors. The agreements were never formal.

Is there any way I can reclaim this money on the basis of unproportional fees or any other basis?

I'm assuming not, but can't harm to ask the forum..................

Many thanks in advance.

Comments

  • FireWyrm
    FireWyrm Posts: 6,557 Forumite
    Part of the Furniture Combo Breaker Debt-free and Proud!
    I doubt it, however, do you have any actual documentation of the company and what they actually achieved for this fee?

    Might be worth a snotty letter with an implied threat to go to the OFT, FCA and anyone else who might listen.
    Debt Free! Long road, but we did it
    Meet my best friend : YNAB (you need a budget)
    My other best friend is a filofax.
    Do or do not, there is no try....Yoda.

    [/COLOR]
  • sourcrates
    sourcrates Posts: 31,782 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    tigerwz1 wrote: »

    I paid a fee of over £2.5K to get this set-up before I lost my job and couldn't afford to make the payments.



    :eek::eek::eek: Holy moley, Two and a half grand !!!!!!!!


    I would definitely do as advised above, cause that amount of money as a "fee" is insane. I know what its like when your desperate but this is blatant extortion in my opinion !!
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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