We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Cheap Energy Club

Options
lgb2100
lgb2100 Posts: 148 Forumite
Part of the Furniture 100 Posts Combo Breaker
I used the Cheap Energy Club to change my tariff on 1st March.


I have since received a bill from my supplier, confirming that I am now on my selected Tariff - yet my Cheap Energy Account still states that the change is in progress.


I have email CHE in order for status to be update, but yet to receive a response.


How long does it take for the status to be updated ?

Comments

  • Southend1
    Southend1 Posts: 3,362 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker
    Took me over six months and dozens of emails to them to get my last switch updated and cashback paid.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.