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Nook Simple Touch Glowlight

Purchased a Nook E-reader today and having problems connecting to wifi. Going through set up etc, it's one step forward, and more step backwards, keep getting messages that it can't connect to wifi even though the wifi icon is on and going into settings it all shows as connected.
Both myself and OH have tried and searched on the internet for trouble shoots but not been successful. Our broadband is with Sky and all other gadgets in the house have been easy to setup .

Has anyone experienced similar problem and if so, any suggestions of what to try next.

Thanks
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