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advice needed
jasmin49
Posts: 37 Forumite
in Credit cards
I had a £2000 balance on my monument card but paid it off in full last month, its gone through on my statement BUT Barclaycard has taken them over, I got my new card today so phoned to see what they offered on balance transfers but I was horrified to find they were saying my balance was £2000!!! I told them that id paid it off and they kept passing me back and forth, i phoned 4 numbers spent an hour on the phone and got no where, theyve told me to phone back in a few days while they look into it. I got no "sorry madam there must have been a mistake" NOTHING. Im worried stiff as its a lot of money, what would you do? I certainly dont want to wait " a few days" im worried sick. Any ideas? thanks
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