Inland Revenue Error (They asking for More tax than owed)? Can they amend on phone ?

katesheet

HMRC have sent a bill of unpaid tax to be paid.

But they have said a 'larger' amount needs to be paid, than actually needs to be paid.

{Made up example}
they have said £1200 needs to be paid, but only £800 needs to be actually paid, so they have added an extra £400 (which can be explained) but Inland revenue make errors.

The question is, can they amend this error with a new calculation by the telephone?

so they
1) See the error,
2) Recalculate the amount
3) say the Actual correct amount owed,

All over the telephone only? ( can they do them red steps?)

I know a letter is sometimes advised, but if done by letter but do letters take them 4-5 weeks to get back (as it is the end of the tax year)


The main question is, can the recalculation be done over the telephone with a HMRC advisor ?

CLAPTON

katesheet wrote: »

HMRC have sent a bill of unpaid tax to be paid.

But they have said a 'larger' amount needs to be paid, than actually needs to be paid.

{Made up example}
they have said £1200 needs to be paid, but only £800 needs to be actually paid, so they have added an extra £400 (which can be explained) but Inland revenue make errors.

The question is, can they amend this error with a new calculation by the telephone?

so they
1) See the error,
2) Recalculate the amount
3) say the Actual correct amount owed,

All over the telephone only? ( can they do them red steps?)

I know a letter is sometimes advised, but if done by letter but do letters take them 4-5 weeks to get back (as it is the end of the tax year)


The main question is, can the recalculation be done over the telephone with a HMRC advisor ?

in principle yes but depends upon the circumstances

pcgtron

Sounds to me like payments on account. Post the real figures please. It looks like you're being asked to pay the tax owed + 50 percent as a payment on account for next year

t0rt0ise

When I called them for a similar reason, they said I must write explaining exactly why I thought it was wrong. It took them months to reply but they would not do it on the phone.