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Need some advice.
prozaclil
Posts: 4 Newbie
Hi all, after finding this site and sending the first letter out to my bank, i recieved a reply pretty quick basicly saying that all charges are explained in the leaflet when you open an account and later on they have offered me a goodwill gesture towards the total amount you are seeking.All i have done is send the first letter asking for statements.
Any ideas of what to do, should i turn offer down and ask for statements again and if so any ideas on how to word the letter.
Many thanks Lil.
Any ideas of what to do, should i turn offer down and ask for statements again and if so any ideas on how to word the letter.
Many thanks Lil.
0
Comments
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I think you need to find out how much they owe you before you can accept an offer :rotfl:Got It & Spent It :dance:IKEA CARD = £120 charges = £175 received (146%)MARBLES = £450 charges = £370 received (82%)I.F. = £494 charges = £494 received (100%)CAPITAL ONE = £981 charges = £1,489.03 (152%)BARCLAYCARD = £580 charges = £786.12 (136%)On Hold :mad:A+L = £722 charges (target = 147%)BARCLAYS = £1,405 charges (target = 128%)BARCLAYS = £175 charges (target = 140%)ABBEY = £3,220 charges (target = 148%)0
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I agree with Lozbingley, its a bit premature of them to give you an offer at this early stage.
Once you have received your statements put them into the calculator and see how their original offer fairs against what you are owed.
You will have a much better idea of where you stand once you have done this, you will also be in a much better position to make a decision on their offer.
Good Luck.NATWEST Amount Claimed £2860 Amount Received £2860
CLYDESDALE FINANCIAL SERVICES Amount Claimed £85.00 Amount Received £42.500 -
Hi,thanks both, thats how i feel but do i send the same first letter again or word a new letter.
Thanks.0 -
Hi,thanks both, thats how i feel but do i send the same first letter again or word a new letter.
Thanks.
If you have used the template letter then you need to allow them 40 days to reply. If they do not send the information within this time you can complain to the Information Commissioner and they will contact your bank for you and you WILL get the information with in a week
You can contact them on line and fill in the complaint form at:-
http://www.ico.gov.uk/Got It & Spent It :dance:IKEA CARD = £120 charges = £175 received (146%)MARBLES = £450 charges = £370 received (82%)I.F. = £494 charges = £494 received (100%)CAPITAL ONE = £981 charges = £1,489.03 (152%)BARCLAYCARD = £580 charges = £786.12 (136%)On Hold :mad:A+L = £722 charges (target = 147%)BARCLAYS = £1,405 charges (target = 128%)BARCLAYS = £175 charges (target = 140%)ABBEY = £3,220 charges (target = 148%)0 -
thanks thats great.I sent first letter then had this goodwill gesture without any statements.
Will go to that link now cheers.0
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