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side by side error

Have managed to restore the computer from a crash and can get access to the drives, but if I try to open the files in programs/programs X86 I just keep getting the above message appearing.
Anyone have a idea how I can resolve this, as have searched through the forum to no avail.
As Manuel says in Fawlty Towers: " I Know Nothing"
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Comments

  • closed
    closed Posts: 10,886 Forumite
    run chkdsk c: /F and system restore

    or

    backup and factory restore
    !!
    > . !!!! ----> .
  • lovesgshp
    lovesgshp Posts: 1,413 Forumite
    Ninth Anniversary 1,000 Posts
    Have run chkdsk and it has found no errors. Do i still need to run system restore, as it may take me back to the original problem.
    I have the system recovered file that I am now booting into.
    Thanks for the help
    As Manuel says in Fawlty Towers: " I Know Nothing"
  • closed
    closed Posts: 10,886 Forumite
    elaborate on the problem, and what you did.

    the terminology around system restore can be confusing, the idea was system restore to before the problem started
    !!
    > . !!!! ----> .
  • lovesgshp
    lovesgshp Posts: 1,413 Forumite
    Ninth Anniversary 1,000 Posts
    The original problem, was a malwarebytes scan, that said I had a pup infection, think it was to do with something from microsoft. So I got it to delete it and do the restart.
    Then everything crashed, and could only get to the windows logo before a black screen with just the cursor.
    Don't know what I did after that, but managed to get to a system recovered option, which gave me a basic W7 setup. Had to load a lot of drivers etc, to get graphics, network etc working again.
    Now when I boot up, I have to system recovered options. The first just gets to the logo, or welcome screen and then nothing, and the second gets me into virtually everything.
    HTH
    As Manuel says in Fawlty Towers: " I Know Nothing"
  • closed
    closed Posts: 10,886 Forumite
    edited 27 March 2014 at 10:42PM
    still not clear what you mean by system recovered.

    make and model of machine

    do you have a windows 7 disc

    has all your data gone

    what file did malwarebytes fix, it should be in the malwarebytes log unless you have reinstalled windows
    !!
    > . !!!! ----> .
  • lovesgshp
    lovesgshp Posts: 1,413 Forumite
    Ninth Anniversary 1,000 Posts
    edited 27 March 2014 at 11:04PM
    The machine is a build with a Fata1ity P67 mb, with 2 sata drives, 8Gb ram. I have a W7 disc, but not the original as the parts were sent from Thailand by my wife's son as a present for me to upgrade my old XP unit. W7 was already installed on the hard drive.
    All the data still seems to be there, as I have been able to get a lot back, but it is just some things that have given the error as in the post.
    Honestly cannot remember the file or find the MBAM log, Had been watching the Aussie GP on Wiziwig just before.
    Thanks for you patience and help

    Edit: when I get the boot screen, then I get a black screen asking what I want to start up in. There are 2 options of which both are labelled as system recovered.
    As Manuel says in Fawlty Towers: " I Know Nothing"
  • closed
    closed Posts: 10,886 Forumite
    when do you get the sxs errror.

    I'd be tempted to try all the F8/system restore options, and failiing that backup with disk imaging software http://www.macrium.com/reflectfree.aspx , and reinstall w7 on one drive.
    !!
    > . !!!! ----> .
  • lovesgshp
    lovesgshp Posts: 1,413 Forumite
    Ninth Anniversary 1,000 Posts
    edited 27 March 2014 at 11:24PM
    The error appeared when I tried to open some of rhe program files on the "E" drive on the machine. It seems the "exe" files are missing in there and that is what is causing the problem.
    Did try to restore using the vhd option, but could not get that to work at all, despite it seeming to let me get a virtual hard disk. But the 118gb vhd, on the "F" drive would not show on it.
    Thanks again
    As Manuel says in Fawlty Towers: " I Know Nothing"
  • closed
    closed Posts: 10,886 Forumite
    edited 27 March 2014 at 11:44PM
    more smoke than light at the moment. I don't know what has been deleted by malwarebytes, or what type of restore you have tried from where, or what exe's you mean, or what is on the e: drive or f: drive. Run malwareytes, and look at the log.

    a vhd could be a windows backup, or just a virtual hard disk.

    system restore restores the registry ( a load of settings) primarily, not a whole system from backup.

    1st step when something goes wrong is to boot, holding F8, and try system restore to make sure the machine is using a reasonable version of the registry - this may or may not be relevant to the sxs problem.

    try

    sfc /scannow
    !!
    > . !!!! ----> .
  • lovesgshp
    lovesgshp Posts: 1,413 Forumite
    Ninth Anniversary 1,000 Posts
    Sorry, that it is so confusing to you, as it is to me.
    I will try the system restore later today, if I can find a valid restore point. With the "exe" point, then I tried to find them in the application files in the programs on the other drives, but they were not there.
    The "F" drive has the vhd file which is the system image that I was trying to get back, to no avail, unfortunately.
    Thanks again ........... old brain hurts now!!!
    As Manuel says in Fawlty Towers: " I Know Nothing"
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