Scottish Power rep

Froglet

Well,from thinking it was a waste of time applying i am now a happy bunny.It has dawned on me that my Mum's showed on her account AFTER i had input her readings so they could make up a bill.I do mine every month now anyway after last year when they were estimating it early.As soon as they took the readings and it showed how much i had used up in credit,the warm home discount was applied so i an now well in credit!

So obviously if you have not input meter readings lately I would do so and then you will see if the £135 has ben credited.

50Twuncle

Froglet wrote: »

Well,from thinking it was a waste of time applying i am now a happy bunny.It has dawned on me that my Mum's showed on her account AFTER i had input her readings so they could make up a bill.I do mine every month now anyway after last year when they were estimating it early.As soon as they took the readings and it showed how much i had used up in credit,the warm home discount was applied so i an now well in credit!

So obviously if you have not input meter readings lately I would do so and then you will see if the £135 has ben credited.

Thanks - I will try that

50Twuncle

We are still £85 in credit but no sign of the £135

Froglet

under what category did you apply for it ? Age,benefits,etc?

Strange that you haven't got it.

Have you checked on the balance part of your account which shows your latest readings,credit left etc.And is it correct still having that amount of credit after the bill amount has been taken?

50Twuncle

Froglet wrote: »

under what category did you apply for it ? Age,benefits,etc?

Strange that you haven't got it.

Have you checked on the balance part of your account which shows your latest readings,credit left etc.And is it correct still having that amount of credit after the bill amount has been taken?

Low Income
and yes I have double checked and no signs of this payment
I emailed SP a week ago and no response yet !

Froglet

then i would ring them,put up with the annoying music and a long wait and ask why.emails seem to take forever to get answered.

50Twuncle

Froglet wrote: »

then i would ring them,put up with the annoying music and a long wait and ask why.emails seem to take forever to get answered.

Disabled - poor speech
I will email them again😬
Where does the money come from ?
SP Coffers or government ?

50Twuncle

There's a surprise - my SP account has suddenly been credited with £135 / whoopy-doo !!
I wonder whether SP read these forums ?

Froglet

Probably cos you input your readings,but took a little longer to catch up.Great news,so pleased for you.Gas and electric are so expensive,nice to have a bit of help.

50Twuncle

Froglet wrote: »

Probably cos you input your readings,but took a little longer to catch up.Great news,so pleased for you.Gas and electric are so expensive,nice to have a bit of help.

I agree - almost 3 months free !!!