PRL SCORES on my bank statement

diamondfan25

Hi Guys
Not been on here for a while!!!
Anyway for those that know my story im doing absolutely brill & for those that don't, well I was a massive gambler & got myself into massive amounts of debt, everything is under control now & I have exactly 11 months till I pay the biggest part off :j


My question is.. I went into Santander today to close my current account down (massive fail still having my overdraft etc so I feel more comfortable just shutting it down) & the cashier said that there was a pending payment of £19.95. Now when she looked into this further it showed up that this payment was going to a company called PRL SCORES!!! Never heard of them. Had to sit for 30 mins talking with online banking who are now going to investigate....
Turns out that £1.00 has been coming out of my account every 2 weeks but because its such a small amount I had not noticed.


The company are a credit score company& The only credit file company I signed upto were My credit tracker & that subscription has now been cancelled as I got all the info I needed!!!!
Cant find a telephone number to ring up either


Any help guys would be much appreciated

Cleancutzbarbers

This their number (0800 756 3863) they are in the USA and the credit company is mycreditreport.co.uk

Cleancutzbarbers

Myreport.co.uk

d70cw6

never understood how people "miss" things on their bank statements. How can that ever happen? mind boggles.....

diamondfan25

D70cw6!!

That bank account hadn't been used for a few months, all payments out of the account had been cancelled & I was just paying my overdraft off!!! So hence why I didn't check as NOTHING should of been coming out!!!!

& that shouldn't of been coming out anyway as I'd never signed up for this so called credit file!!!!

I

Arnie12

I found their phone number on their site ( 0 ) 800 756 3863. You should call them and get you money back!!!

diamondfan25

Thank you!! I'd been putting into google prl scores & it came up with an Irish company!!!

Have rung up & they are refunding me all monies!!

Cheers!!!

Jo_lacey

Hi this has happened to me on lots of occasions. Notified my bank but it's still happening. What can I do lots of money going out need to stop it

Jo_lacey

What's the Irish number tryed U.S. No one answers

Nasqueron

Jo_lacey wrote: »

What's the Irish number tryed U.S. No one answers

User diamondfan25 last logged into the site 25-01-2015 9:18 PM

Nobody mentioned an Irish number just a google search bringing up an Irish company.

The US are several hours (depending on where in the county and daylight savings) behind us - if you had just tried to call them when you posted the office was closed. Their hours are 9-9 EST - 9am Eastern is 2pm UK time

I just went on the website quoted earlier (Myreport.co.uk) and clicked on "contract us" the number is still valid 0800 756 3863

Or you could write to them at Promeritum Limited | 72 High Street Haslemere Surrey, England GU27 2LA

Or tweet them @myreport_uk

On their FAQs it states:

How do I cancel my membership? To cancel your membership, you may do so at any time by contacting our Customer Service Representatives at ( 0 ) 800 756 3863. We are available to assist you:

Monday - Friday: 9 AM to 9 PM EST
Saturday: 9 AM to 6 PM EST
Sunday: 1 PM to 6 PM EST