re-virus

joe134

Hi Guys, I'm trying to get Sons pc working, but unable to get online , even in safe mode with networking?.
Security Centres turned off, cannot update A/v, malwarebytes, which is Pro, so should auto update? et.al.
although the A/v and Mbam is showing clear when run, they are out of date , 7 days?
Cannot turn Firewall on.
Connected to router via ethernet, but everything on taskbar is red crossed.
Looks like a Virus stopping me at each turn?
Done 1 system restore,after hassle, no change, 2nd attempt failed
error0x80070005??
Is it clean sweep? if so, what's best way?
Windows 7
Samsung laptop.Amilo
Any advice would be appreciated.

NiftyDigits

It's a Fujitsu. Just run a clean install if nothing to save. Of course if you created an image using Macrium, you could use that to restore the laptop.

You already have the Windows 7 recovery disc.

Installation instructions here in three parts and 34 pics Delete all partitions as indicated and install Windows 7 on the newly unallocated space.

For the future, take note of closed's advice and create an image using Macrium once you have installed all Windows Updates and your usual software.

joe134

NiftyDigits wrote: »

It's a Fujitsu. Just run a clean install if nothing to save. Of course if you created an image using Macrium, you could use that to restore the laptop.

You already have the Windows 7 recovery disc.

Installation instructions here in three parts and 34 pics Delete all partitions as indicated and install Windows 7 on the newly unallocated space.

For the future, take note of closed's advice and create an image using Macrium once you have installed all Windows Updates and your usual software.

Hi Nifty, cheers, It's not doing as before?
Stage 6 is asking to go online to get updates, ??BUT, cannot, or proceeed without.
Seems different than before,When I instal dvd it asks if I want instal W7, no press any key to start, after copying files, it asks about updates, no splash??
Any hints, you .
Doesn't correspond to instructions per se?
edit;;ok.sorted