Is this a virus?

homeworkgirl

Since yesterday, as soon as my laptop boots up to the home page, a whole load of ads fill the page and if I try to get onto any of my normal websites such as facebook, mse, twitter these ads just pop up all over the place and I spend all my time just trying to close them down only for them to pop up again. I always have my pop up blocker on and the settings have not been changed at all. I have tried changing browser but it doesnt make any difference at all. It is driving me mad. I have run full scan on Ad aware free version and Avast anti virus, Avast found some infected files which from my limited knowledge looked like cookie files. Please can someone help?

closed

if it just started, system restore to before it did

disable addons in all your browsers
scan with malwarebytes
do a boot time scan with avast
clear temp files with ccleaner
post a hijackthis log

all software mentioned is available from filehippo.com

cookies aren't viruses, and avast doesn't look for cookies, what it found may be a clue, if indeed it was avast and not adaware.

sally0101

Mine is doing this too. Its a programme called "Start Savin" and I cant get rid of it. I don't know how to do a system restore or disable add ons as am not too technical.

RumRat

See here for system restore.http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/
This can be reversed if it doesn't cure the problem.
In the meantime download and run Malwarebytes. https://www.malwarebytes.org/