Problems logging into blueyonder email via firefox

bignred05

after some advice please folks

I'm using my laptop, logging into my blueyonder email accounts via Virgin media homepage

now I can log into either the wifes or daughters email accounts fine

however using the same process and on the same laptop I can't log into my blueyonder email account

on the Firefox web page I get the following mesage


The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies.

don't understand how 2 other accounts work fine, but mine doesn't

anyone help me out

Thanks

bignred05

well that was strange, no sooner do I post this

I tried fiddleing with one or two settings, and hey-presto its sorted

prior to this I'd done a few searchs on google, and couldn't find anything

strange, very strange

John_Gray

Try deleting all your cookies (Tools -> Options -> Privacy tab -> Show cookies -> Remove all Cookies), but beware that this will get rid of saved logons and passwords.