Cancelling TalkTalk

mm_80

I'm currently on a contract with TalkTalk and I've had several problems with them.
Started as just a phone/broadband customer then I took the YouView when they first introduced it.
I've had poor service in terms of TV and broadband connection and I've been in touch a few times about this. They also changed some of the provided channels and when I called to query said they sent a letter, which I never received.
I've persevered but today my YouView connection got lost completely. It's just flashing in the Nearly There mode. I called, spent an hour on the phone being told to turn it off and on again then they finally booked a technician for in a weeks time.
I phoned up and told them I'd had enough and want to cancel. There's 7 months left on the contract and I was told I'd have to pay a monthly fee and £200 for the YouView box (that doesn't work).
This doesn't seem entirely fair considering the number of issues I've had with the service and one week wait for a technician.
Has anyone else had any similar issues or have any advice to offer? TIA

ginnza

talk talk are putting there prices up you can leave without penalty aslong as you let them know within 30 days.
hxxp://forums.moneysavingexpert.com/showthread.php?t=4925589

mm_80

ginnza wrote: »

talk talk are putting there prices up you can leave without penalty aslong as you let them know within 30 days.
hxxp://forums.moneysavingexpert.com/showthread.php?t=4925589

Thank you for that! I've never received a notification of changes yet so it's good to have the heads up on this one!