We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Contractors left the lights and the heating on for weeks

Options
Hi,
I have been privately renting a ground floor flat in a recently renovated listed building. Repairs works (dry rot) commenced on the 8th of February (still ongoing) to the lobby and other ground floor flats (work in mine is just a recent discovery and we will commence soon). Since the starting of the works, I have been living in temporary accommodations (paid by the landlord, but refunded by the insurance). The contractors outstripped the floor in the lobby and entered my flat for investigation purposes. Doing so, they left the lights and the bathroom heating on. Up to yesterday (20st of March) I had not access to my flat as 1) there was not floor in the lobby 2) the freeholder put a latch and padlock on the front door. I have found a new place and today they put a temporary floor and also gave me the key to the padlock. I, therefore, managed to enter my flat and switched off the light/turn off the heating. Here my question. I think I should be entitled to contest the electricity bill from the 8th of February to the 20th of March and charge the contractors. I notified the landlord few times, but they never took action. NPower is my energy provider and I would like to know how to proceed with this.

Thanks indeed for your help!

Regards,

Ilaria

Comments

  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The only way I think you'll have a chance of doing that is if you read the meter before you moved out, otherwise you won't be able to prove what they used/wasted.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • matelodave
    matelodave Posts: 9,081 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    It's between you, the landlord and the contractors.
    Npower don't have anything to do with it - you'll have to pay the bill and try to claim off the landlord as I assume he's the one who engaged the contractors and is paying them.
    You might find it easier to prove that the power was used if you've got meter readings from when you moved out to when you got back in but I'm not sure you've got any legal redress unless the landlord agreed to pay for the power used during the renovations.
    Never under estimate the power of stupid people in large numbers
  • Pagett
    Pagett Posts: 87 Forumite
    edited 23 March 2014 at 1:16PM
    idioma wrote: »
    Hi,
    I have been privately renting a ground floor flat in a recently renovated listed building. Repairs works (dry rot) commenced on the 8th of February (still ongoing) to the lobby and other ground floor flats (work in mine is just a recent discovery and we will commence soon). Since the starting of the works, I have been living in temporary accommodations (paid by the landlord, but refunded by the insurance). The contractors outstripped the floor in the lobby and entered my flat for investigation purposes. Doing so, they left the lights and the bathroom heating on. Up to yesterday (20st of March) I had not access to my flat as 1) there was not floor in the lobby 2) the freeholder put a latch and padlock on the front door. I have found a new place and today they put a temporary floor and also gave me the key to the padlock. I, therefore, managed to enter my flat and switched off the light/turn off the heating. Here my question. I think I should be entitled to contest the electricity bill from the 8th of February to the 20th of March and charge the contractors. I notified the landlord few times, but they never took action. NPower is my energy provider and I would like to know how to proceed with this.

    Thanks indeed for your help!

    Regards,

    Ilaria

    You should have closed down the utility bills when the property was effectively repossessed for repair works.
    Presumably, although insurance paid for alternative accomodation for you, you had to open utility accounts at the new address, so that should have been a clue ;)

    As you didn't, you remain totally liable to the supplier for the usage.
    You may be able to recover the costs from the landlord, but unless you had the meter readings agreed with the LL when you left and when you return, that may prove difficult.

    Pay the bill and close the accounts today. Better late than never as they say ...
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.