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Utility Warehouse. HELP!!!!!!
kirstblueyes24
Posts: 28 Forumite
in Energy
Hi peeps,
I really hope you can help.
I recently moved into a property in January that is being supplied by Utility warehouse.
The first issue I had with them was, I notified them as soon as I moved in of my starting reads and gave details to change account into my name. However up until the end of Feb this has still not been done and to cut a long story short,out of the blue I had a warrant to turn off the energy in property and end of feb. Immediately contacted them and emailed my tenancy agreement across and finally it got sorted.
However today I have now received a letter stating that a deposit of £200 is overdue and if I don't pay it in 7 days they will execute a warrant to install prepayment meters. I have no debt with them. There are 2 issues with this; the landlord does not want prepayment meters at all and the other I am a student and have no where need those funds to pay the deposit. What do I do? I have had enough of this company already.
Please help!!!!!
I really hope you can help.
I recently moved into a property in January that is being supplied by Utility warehouse.
The first issue I had with them was, I notified them as soon as I moved in of my starting reads and gave details to change account into my name. However up until the end of Feb this has still not been done and to cut a long story short,out of the blue I had a warrant to turn off the energy in property and end of feb. Immediately contacted them and emailed my tenancy agreement across and finally it got sorted.
However today I have now received a letter stating that a deposit of £200 is overdue and if I don't pay it in 7 days they will execute a warrant to install prepayment meters. I have no debt with them. There are 2 issues with this; the landlord does not want prepayment meters at all and the other I am a student and have no where need those funds to pay the deposit. What do I do? I have had enough of this company already.
Please help!!!!!
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