British gas tarriff con

COS

January 2014 I changed my Tariff with British Gas where by you stay on that untill 2015 and receive complimenty Vouchers to spend in a number of places. I did not receive the Vouchers untill eventually after going on their Facebook page and mentioning it, BG decided to do something. Their advice was to phone the company where the Vouchers came from. I did and they had no record, I was livid as this should had been sorted by BG. I went on Facebook again as this is the only way you seem to get quick action. I did and was assured that I would get £50.00 FOR one Utility anD a further £70.00 also £20.00 for the inconvenience as this had been going on for over 8 weeks.

Today BG have back tracked and told me that I will not be getting the £70.00. The offer has now been stopped. I would like someone to actually come forward from BG and explain why I have it in writing from you that you were going to pay and now retracted this offer from me . I would also like to know how many more people BG have mislead as you have not honoured your agreement which allows us to change our supplier. Please let me know if you have been conned by this offer.

Chris

Bluebirdman_of_Alcathays

COS wrote: »

January 2014 I changed my Tariff with British Gas where by you stay on that untill 2015 and receive complimenty Vouchers to spend in a number of places. I did not receive the Vouchers untill eventually after going on their Facebook page and mentioning it, BG decided to do something. Their advice was to phone the company where the Vouchers came from. I did and they had no record, I was livid as this should had been sorted by BG. I went on Facebook again as this is the only way you seem to get quick action. I did and was assured that I would get £50.00 FOR one Utility anD a further £70.00 also £20.00 for the inconvenience as this had been going on for over 8 weeks.

Today BG have back tracked and told me that I will not be getting the £70.00. The offer has now been stopped. I would like someone to actually come forward from BG and explain why I have it in writing from you that you were going to pay and now retracted this offer from me . I would also like to know how many more people BG have mislead as you have not honoured your agreement which allows us to change our supplier. Please let me know if you have been conned by this offer.

Chris

It isn't clear, who actually offered you this £70? British Gas, or a third party intermediary?

COS

British Gas on there own site. They have stopped the offer now.

Joyful

I took up this offer. It was £50 plus an extra £10 for each fuel for a period of time. This was a total of £70. Before that I believe it was a total of £50. If you have it in writing I would raise this as a complaint.