First call assist??

blakk
blakk Posts: 5 Forumite
Eighth Anniversary Combo Breaker
edited 17 March 2014 at 1:19PM in Motoring
Last year myself and my girlfriend were shunted from behind at traffic lights.. She suffered a genuine neck injury whereas i was fine (She was leaning forward at the time and was flung back into the seat).
Insurance claim went through, car repaired and my girlfriend received £2400 compensation..
This morning she had a phone call from 'First Call Assist', they said they were just doing a follow up to ask if we were happy with the service we received from the insurance company, courtesy car, and repair people etc. They seemed to know every detail of what happened. Near the end of the call the lady on the line asked if we realised there was another pay out we had not received for myself. My girlfriend explained that I was not injured, but was told it wasnt an injury compensation, but to cover any stress or upset as a result of the accident. My girlfriend said she would speak to me first, and they've offered to ring back later...
I can find no reference to this company online (good OR bad) so my alarm bells are ringing! Any ideas?? they said that this pay out will be between £1400 and £4000... seems a lot! HELP!

Comments

  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    cold calling with an aim to capture you into a PI claim (stress etc is an injury). They will sell your details to a solicitors
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.9K Banking & Borrowing
  • 252.7K Reduce Debt & Boost Income
  • 453K Spending & Discounts
  • 242.9K Work, Benefits & Business
  • 619.7K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.