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Npower direct debit mess up
El_Capitan
Posts: 72 Forumite
in Energy
Bit of a non story but I checked my npower account last night and saw I had been sent two bills (previously had been told I wouldn't be billed until May so good job I checked) and they had altered my monthly debit to just over £6k a month, with no explanation on how they calculated that on the bill (despite predicting my energy cost to be abot £980 pa.) Don't know if they would have ended up taking £6k but I wasn't going to test it to find out.
Obviously I called them this morning and they've changed it but just a heads up to check your accounts as "apparently that should have been flagged as an error" but it wasn't.
Obviously I called them this morning and they've changed it but just a heads up to check your accounts as "apparently that should have been flagged as an error" but it wasn't.
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Comments
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It'll be that Olympic sized heated swimming pool you had installed next to the new sauna.
Either that or their computer programmer is on crack.Make £2018 in 2018 Challenge - Total to date £2,1080
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