ERUDIO student loans help

Handaros

Hi

My student loans were written off in July 2013 2 x SLC and 1 x Thesis when I reached the age of 50. I still have the original letters as proof from both companies. Up to this period I had deferred year on year as per terms and conditions.

Today, I have received a letter from Erudio, who I have never heard of stating a customer reference number I do not recognise saying that my account has been identified as in credit. They want me to contact them to arrange processing my refund. The amount is just over £700. How can I have overpaid if I have only ever made one payment (taken in error by SLC). Also how have my details been sold on to Erudio when the account was settled in 2013? And why are they looking at it?

I cannot help feeling this is some sort of con. If they believe they owe me money why have they not just sent a cheque? I am of the mind to let sleeping dogs lie and ignore it. Has anyone else had anything similar? Any advice?

Thanks in advance

Brooker_Dave

Any further Erudio updates?

heartbreak_star

Yep, they accepted my loans were statute barred after I sent the standard letter

HBS x

CakeCrusader

I've had a call from them today. I've never received deferment forms from them and I spoke to someone before Christmas, did an income and expenses over the phone, she said I didn't have enough spare to pay them (no mention of any deferment). I explained to the caller today that I earned less than the threshold and I should be able to defer, she said it didn't matter as my loan had matured and I have to pay the balance (??) I said that my loan was really old (1995-1998) so was statute barred as no one's been in touch until now, she said I'd made payments within the last 6 years so it wasn't statute barred (I know I haven't made any payments since 1997 so I asked her to send me proof). She said she needed to check and I was left on hold for 10 mins until I hung up. They haven't called back. I'm going to send them the statute barred letter.

I don't have a problem paying my student loan, I have a problem paying this company who've bought it for very little and they are whacking on the interest. If you speak to them, you need to research your stuff first as they will lie to you. From what I gather they don't know what they are doing.

plong979

Well I've finally had a letter from from Crapquest informing me they will be managing my account on behalf of erudio. They also said they first wrote to me 8th Nov which is a lie (shock) as I never received a letter.

They mention that I don't have a payment plan in place, I know I don't need one, I'm entitled to defer, not my problem you don't accept it. Not going to respond as why bother, they will just ignore what i've written and send a default response. I'm just going to wait till deferment time and send in evidence.

I will obviously respond to anything court related but until then I am done with letter tennis. I've got evidence that I applied for deferment every year and that I was and still am under the threshold so if I did get taken to court I'd state my case and I would like to think the court would agree with me.

CakeCrusader

plong979 wrote: »

Well I've finally had a letter from from Crapquest informing me they will be managing my account on behalf of erudio. They also said they first wrote to me 8th Nov which is a lie (shock) as I never received a letter.

They mention that I don't have a payment plan in place, I know I don't need one, I'm entitled to defer, not my problem you don't accept it. Not going to respond as why bother, they will just ignore what i've written and send a default response. I'm just going to wait till deferment time and send in evidence.

I will obviously respond to anything court related but until then I am done with letter tennis. I've got evidence that I applied for deferment every year and that I was and still am under the threshold so if I did get taken to court I'd state my case and I would like to think the court would agree with me.

When did you take the loan out?? Anything pre 1998 is one of the mortgage type plans, and it should be statute barred provided you haven't made any sort of payment within the last 6 years; https://www.nationaldebtline.org/EW/factsheets/Pages/time-limits-for-recovering-debts/statute-barred-debt.aspx

plong979

I'm mortgage style but I've always deferred. Erudio refused to accept my deferment evidence since I refuse to sign their form so sadly mine aren't SB.

CakeCrusader

Oh, that sucks Hopefully someone with more info will be able to help. Any creditor has to give you time to look into things if you tell them that you're seeing advice regarding the debt, if this helps.

Brooker_Dave

plong979 wrote: »

Well I've finally had a letter from from Crapquest informing me they will be managing my account on behalf of erudio. They also said they first wrote to me 8th Nov which is a lie (shock) as I never received a letter.

They mention that I don't have a payment plan in place, I know I don't need one, I'm entitled to defer, not my problem you don't accept it. Not going to respond as why bother, they will just ignore what i've written and send a default response.

Best reply to them, ask for a deferment pack, explain that its a student loan.

If it does go to court you need to show that you tried to work with these parasites, even if writing to them and trying to treat them like normal people is pointless.

sourcrates

plong979 wrote: »

Well I've finally had a letter from from Crapquest informing me they will be managing my account on behalf of erudio. They also said they first wrote to me 8th Nov which is a lie (shock) as I never received a letter.

They mention that I don't have a payment plan in place, I know I don't need one, I'm entitled to defer, not my problem you don't accept it. Not going to respond as why bother, they will just ignore what i've written and send a default response. I'm just going to wait till deferment time and send in evidence.

I will obviously respond to anything court related but until then I am done with letter tennis. I've got evidence that I applied for deferment every year and that I was and still am under the threshold so if I did get taken to court I'd state my case and I would like to think the court would agree with me.

As you say, cap quest are only managing the account, so have no power to issue legal proceedings.

You should really write to Erudio and query why your loan account has been passed to debt collectors in the first place.

Failing that, you should have a good defence against any legal action instigated by Erudio.