We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

No stock

hardtimes
hardtimes Posts: 345 Forumite
in Ebay, auctions, car boot sales, post & parcels
What really annoys me is I ordered an item,paid for it and waited for it.

I then get a different product, seller states my product out of stock. Seller still advertising the product I wanted.

I have returned useless product and am still waiting for refund:mad:

Comments

  • Flyonthewall
    Flyonthewall Posts: 4,431 Forumite
    Ninth Anniversary 1,000 Posts
    Have you opened a case to get a refund? If not, do so. Did you send tracked?
  • hardtimes
    hardtimes Posts: 345 Forumite
    Flyonthewall wrote: »
    Have you opened a case to get a refund? If not, do so. Did you send tracked?

    Yes, opened a case. They emailed me a return label I got proof of posting.
  • Flyonthewall
    Flyonthewall Posts: 4,431 Forumite
    Ninth Anniversary 1,000 Posts
    hardtimes wrote: »
    Yes, opened a case. They emailed me a return label I got proof of posting.

    Proof of postage isn't proof of delivery. Do you have a tracking number? If not then the seller can say they haven't got it.
  • hardtimes
    hardtimes Posts: 345 Forumite
    Flyonthewall wrote: »
    Proof of postage isn't proof of delivery. Do you have a tracking number? If not then the seller can say they haven't got it.

    No I have not a tracking number
  • Flyonthewall
    Flyonthewall Posts: 4,431 Forumite
    Ninth Anniversary 1,000 Posts
    hardtimes wrote: »
    No I have not a tracking number

    Then you may struggle to get a refund unless the sellers states they've received the item and refunds. How long ago was it that you sent the item? If it hasn't been long then the seller may not have received it back yet.

    If the seller states it has not been received then after 15 working days you can claim from Royal Mail.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.2K Work, Benefits & Business
  • 600.9K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture