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Traveltalk sim - avoid or be aware!
demonweb
Posts: 2 Newbie
I bought a Traveltalk sim after they quoted it as having a UK number which was perfect for my family with inclusive minutes and texts to UK numbers. Whilst its cheap for using overseas, I've now found out that its not a UK number after my daughter got charged by her mobile company to text me, she called them and they advised it was a band 1 number. On contacting Traveltalk they referred her to a that day updated website page indeed confirming the number was for the isle of man! At the time of purchasing i was sold it on the basis of a UK number and still have screenshots of the website to prove It!
They basically said they're not interested so I've now raised a complaint with Ofcom and the ombudsman.
Absolutely shocking customer service as a result of this and they will not accept that they have mis-sold their product.
So buyers be aware!
They basically said they're not interested so I've now raised a complaint with Ofcom and the ombudsman.
Absolutely shocking customer service as a result of this and they will not accept that they have mis-sold their product.
So buyers be aware!
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