Solicitor's letter received - is it a LBCCC?

Bublette

Firstly, apologies for not finding this site sooner and I'm sure I'll get reprimanded for "ignoring" the PPC letter etc

The driver had a PCN left on the windscreen for failing to display. The ticket was upside down. The driver emailed the PPC. The emailed back with 10 photos of a completely different car which clearly had no ticket on display. She emailed back pointing out this slight error and heard nothing after that. Naturally, she didn't keep the email. I received the letter as registered keeper and letter from the debt company but sorry to say I didn't respond or appeal.

I now have solicitor's letter saying 'our client may now instruct us to take legal action" and inviting me to contact the debt collector. They list costs associated with issuing a claim and if judgment went against me it (assume CCJ) could affect chances of getting credit in the future. (I've had the same credit card for 40 years so I'm not bothered). I did not want to name the driver as they have mental health problems and this would cause too much stress; they are also a full time student and I'm sure the PPC would like £5 a week payments).

Is the letter I've had a LBCCC or does it have to be headed up with that phrase on it to be considered one?

I was thinking of writing to the solicitor, debt collector and PPC regarding the email and wrong photos and that I deemed the matter dealt with. Should I ask for photographic evidence now? Can I ask them to reproduce the email with the wrong photos under Data Protection Act? Even though its too late for Popla should I be asking the PPC or copy of the contract with the landowner etc ready in case (I've seen successful popla appeal on this site with this company for the same car park regarding this but don't know if a small claims court works in the same way, with same evidence)

Many thanks in advance for any advice.

Redx

yes you should have responded to the ppc , so yes , within the time constraints once you had a NTK

as per this thread https://forums.moneysavingexpert.com/discussion/4816822

sounds like its currently too late for popla although that can be argued as an ADR if you get an LBC

doesnt sound like an LBC to me as it says may , not will

you can always redact any personal info on any scans you take and upload them to photobucket or similar , then link them here missing out the http:// on the url,s if you want them checking

was it SRS ? (small claims solicitors) ?

if it was , read the links I linked in here https://forums.moneysavingexpert.com/discussion/4881672

da_rule

Agree with Redx.

In terms of the e-mails, is there any chance they would still be in the drivers sent/deleted items folder? Just they might come in handy as evidence at some stage.

4consumerrights

First things first-

confirm in England or Wales.
Which PPC are we talking about.

Which solicitor is this - Gladstones?
Does it mention paying the debt collector or the PPC?

You should definitely not ignore any solicitor letter and respond

I believe this could be the rent-a-solicitor non compliant letter - which answer the above and we will point you in right direction.

As redx states though uploading the letter would suffice.

Need also to rattle some cages by complaining to landowner or retailer whoever engaged the PPC to get this cancelled (provided in England/Wales)

Bublette

Being conscious that this site is read - it is Vinchee car park Adam St Cardiff. Solicitors is Glad Stones, debt agent Rocksberg.

Bublette

Sorry 4consumerrights, it invites me to call rocks berg to confirm my proposals in respect of this parking charge.

ColliesCarer

Found this response from Coupon-Mad to someone also in your position which I thought may be of use

Coupon-mad wrote: »

And if you search the forum for the keyword 'Gladstones' (the forum search facility works really well) you'd find threads like this, with a template Gladstones letter to shut them up:

https://forums.moneysavingexpert.com/discussion/comment/64750464#Comment_64750464

It is only a debt collector's letter from Gladstones but Daisy's template response is a humdinger (and she's a retired Solicitor).

4consumerrights

Follow the advice given in this thread - do the letter which Daisy composed to the solicitor (obviously changing parking company to yours)

https://forums.moneysavingexpert.com/discussion/4896495

EDIT = I see collies carer beat me to it.

there you go OP - how's that for speed.

ColliesCarer

Searched the forum for the V word and that was in first post
You might be interested in the full thread from the OP as their situation sounds v.similar to yours - same firms involved - link below

https://forums.moneysavingexpert.com/discussion/4917439

Bublette

Well, you're all bloody marvellous on here. Thanks. I'm going to use Daisy's letter and also add a paragraph about the email and that I deem their lack of response an admission of their error or an attempt to mislead and also that I intend to send a subject access request under the Data Protection Act. I'll be sure to post any response I get.