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Meteor 'notice of breach of T&C's'

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Hi All,

My bf made an error this morning when parking in a south eastern railway car park and had a PCN on his car from meteor regarding a breach of T&C's.

The notice states 'parking in area restricted for use of permit holders without displaying a valid permit before 09:30'.

It is the first time he had been to the car park and he did not see the signs (apparently it is certain areas that require a permit) and paid the £6.00 day charge and displayed the ticket.

It gives an e-mail address to appeal and states £45 if paid within 14 days, £90 after.

The date, car reg, model etc are correct, the colour is stated as black (car is dark grey) and the time is pre 09:30 so there are no real errors on the notice itself.

It states that if payment isn't received in 28 days they will commence collection procedures, which may include legal action.

Please can I have some advice, I cannot find much info regarding parking in the wrong area of the car park due to time of day limitations?

Many thanks,

Sazpot
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Comments

  • da_rule
    da_rule Posts: 3,618 Forumite
    Sixth Anniversary 1,000 Posts
    sazpot wrote: »
    Please can I have some advice, I cannot find much info regarding parking in the wrong area of the car park due to time of day limitations?

    Hi, you are thinking about this too specifically, your situation is the same as most other claims by PPC's where they claim you have over stayed, not paid, parked in the wrong place etc.

    Can we just clear a few things up:
    1) Was this in England or Wales?
    2) I believe from your post that a ticket was stuck onto the windscreen/window of the vehicle, is this correct?
    3) Is the vehicle a hire car or a company car, or are you/your boyfriend the registered keeper?
  • Hot_Bring
    Hot_Bring Posts: 1,596 Forumite
    I have an extra question - does the invoice mention any railway bylaws ?
    "The darkest places in hell are reserved for those who maintain their neutrality in times of moral crisis." - Dante Alighieri
  • sazpot
    sazpot Posts: 107 Forumite
    Hi da_rule,

    It was in England and he is the registered keeper.

    Thanks,

    Sazpot
  • da_rule
    da_rule Posts: 3,618 Forumite
    Sixth Anniversary 1,000 Posts
    Hot_Bring wrote: »
    I have an extra question - does the invoice mention any railway bylaws ?

    Nice spot.
  • sazpot
    sazpot Posts: 107 Forumite
    Hot Bring,

    It states it is managed on behalf of Southeastern railway but does not mention any railway bylaws.

    Thanks,

    sazpot
  • Hot_Bring
    Hot_Bring Posts: 1,596 Forumite
    Then follow the NEWBIES thread - no need to pay nor worry.
    "The darkest places in hell are reserved for those who maintain their neutrality in times of moral crisis." - Dante Alighieri
  • da_rule
    da_rule Posts: 3,618 Forumite
    Sixth Anniversary 1,000 Posts
    Sazpot it would be helpful if you could put a copy of the PCN up (obscure your personal details), just in case this is a bylaw matter (which is unlikely but better to be safe).

    The following advice is based on it not being a bylaw matter (and also the assumption that the PCN was stuck to the windscreen/window of the car).

    Don't do anything. Simple. Wait for a Notice to Keeper to come through the post. This will arrive between 29 and 56 days from today. Once you have that you can begin the appeals process. In the mean time read the sticky thread and familiarise yourself with the process. You appeal to the Parking Company, they reject it. You then appeal to POPLA, and if you use the templates contained in the sticky thread, you win, matter closed.
  • sazpot
    sazpot Posts: 107 Forumite
    Have taken a photo with my ipad but can't find a way to post it, sorry.

    We can't see anything relating to bylaws and you are correct that it was stuck to the car.

    Will it do any harm appealing to the company now and not waiting for the post?

    I'm the sort of person who will worry even though I have read a hundred times that I shouldn't!
  • da_rule
    da_rule Posts: 3,618 Forumite
    Sixth Anniversary 1,000 Posts
    If you appeal now then you are appealing as the driver, this makes things a bit more tricky at a later date when they reject your appeal. Basically the parking companies have to jump through more hoops to make the registered keeper liable than the do to make the driver liable.
  • sazpot
    sazpot Posts: 107 Forumite
    edited 9 May 2014 at 11:09PM
    We have not received a notice to keeper and it is now past 56 days, do you think we are likely to receive it as is past the normal window? Do companies sometimes not bother?

    How long do we need to be anxiously expecting it when we pick up the post?

    Am I correct in understanding that if something does arrive the case is strengthend as we can appeal that it arrived more that 56 days after the incident?

    This is all a bit new to me and I seem to over think the info for newbies to this part of the forum!
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