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  • Errata
    Errata Posts: 38,230 Forumite
    10,000 Posts Combo Breaker
    Care plans should be reviewed at least once a year, so the individual in this case should ask for an urgent review. Carers can also ask for a review of their carers assessment.
    .................:)....I'm smiling because I have no idea what's going on ...:)
  • dianasnan
    dianasnan Posts: 584 Forumite
    Part of the Furniture 500 Posts
    you need to ask for an assessment of need when you phone social services.
  • Errata
    Errata Posts: 38,230 Forumite
    10,000 Posts Combo Breaker
    Social Services are a department of a local authority which will have a complaints process you can use. You may find your local councillor willing to advise/help/support you in your complaint. The Commission for Social Care Inspection , which inspects Social Services, is accountable to the government.
    .................:)....I'm smiling because I have no idea what's going on ...:)
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