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Nodding_Donkey

Awww, I was hoping this would develop further.

And I have a sneaking suspicion the OP was too

bazster

Guys_Dad wrote: »

Funny, class, good reply. I agree.

However, it could be argued it is not an appeal per se and you might lose your POPLA code chance.

Now I think it should be interpreted as an appeal but if they don't issue a code and it gets to court, would a judge look favourably at your demand for £125 to enable the PPC resolve the dispute? Of course, if you actually can prove your vehicle was elsewhere you have no problem, even putting aside that all such charges are uncollectable.

Some people quite justifiably couldn't give a stuff about PoPLA. The OP is clearly one of them.

Guys_Dad

IanMSpencer wrote: »

It was definitely an appeal, a straightforward denial of the claim. My guess is that it was a double dip incident. I think that the only thing is that the demand for it to be dealt with on the day would be held to be unreasonable - giving them a few days would have made it far easier to win a small claim.

It shouldn't need a POPLA code and the nature of the letter is a good test to see if there is any intelligence at the other end or a minimum wage grunt who is told to send out standard letters regardless.

Luckily in this case common sense prevailed. But if anyone says that any future correspondence from PPC will be charged to them, then that is a perfectly reasonable excuse for PPC to refuse to send a POPLA code as they were following the keeper's t&c.

Just don't want others with a poorer case to spoil their POPLA chances, as, despite Bazster's quite valid point, a good number of MSE members would prefer POPLA to court, at least initially.

jimmebob86

Bazster - You are correct in thinking that we (as a company) couldn't care less about PoPLA. At the end of the day, they sent us an invoice stating we parked our vehicle and broke the terms and conditions whilst parking there. All of our heavy goods vehicles have tracking equipment fitted and we can prove without a shadow of a doubt that our vehicle was not parked there.

It is for this reason, that the letter was sent.If they wanted to proceed with debt recovery or civil action, we would be more than happy to attend any court proceedings.
If we DIDN'T have tracking equipment, it would be a different story and we would have followed the appeals process to the T.

Guys Dad - I completely agree with you. Our saving grace was the fact that we could prove that our vehicle was not parked up. If this letter had been sent through to me for my personal car, I certainly wouldn't send a letter like the one I sent.

ColliesCarer

Great story - thanks for the chuckle - brill:T

Can I buy a tracker from you?