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Scottish Power - Primary Charges
I am with Scottish Power, duel fuel - online fixed price energy march 2014, which has ended.
On my last quarterly bill I see that I have electricity charges based upon 2 parts, one part covers the estimated read covering 29/10/13 to 27/01/14 and the other for the actual part of the bill 28/01/14 to 16/02/14, based upon my own meter reads.
For each part, estimated and actuals I have been charged at the primary rate 21.625p for 224 kWh for the first part (estimated) and 49 kWh for the second part (actual reads).
Am I being charged for those extra 49 kWh at the higher primary rate by mistake, versus if only one charge period was used, assuming at the lower secondary rate - 10.397p ??
I can’t get an answer from them directly. The email replies state lots of facts about my account but don’t answer my question, as if it a template response is from a robot.
On my last quarterly bill I see that I have electricity charges based upon 2 parts, one part covers the estimated read covering 29/10/13 to 27/01/14 and the other for the actual part of the bill 28/01/14 to 16/02/14, based upon my own meter reads.
For each part, estimated and actuals I have been charged at the primary rate 21.625p for 224 kWh for the first part (estimated) and 49 kWh for the second part (actual reads).
Am I being charged for those extra 49 kWh at the higher primary rate by mistake, versus if only one charge period was used, assuming at the lower secondary rate - 10.397p ??
I can’t get an answer from them directly. The email replies state lots of facts about my account but don’t answer my question, as if it a template response is from a robot.
0
Comments
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you will drop down to the lower tariff once the primary units paying the standing charge are used for the quarter. The 2 tier system is being phased out now to an easier to understand daily standing charge and a single tariff for all kwhrs0
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The primary rate is charged on a daily basis so it does not matter how the bill is calculated.
Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.
Being hated by idiots is the price you pay for not being one of them.
Jean Cocteau 1889-1963
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You were correct to be suspicious - 224 is about the maximum number you should be charged in a quarter (assuming the Scottish Power tariffs still use 900 tier 1 units per year).
However, your first period is an entire quarter (90 days) so the units used over the second period of 20 days would indeed be charged at tier 1 rate also.0 -
(And if that is a complete statement of your typical usage - that is, you have no tier 2 units from the first period you are not telling us about - you really need to get yourself to a switching site and check the electricity-only results for your usage - if you are using less than a thousand kWhs per year then change your supplier and tariff - you are paying way more than you need to with Scottish Power (I suspect)).0
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