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Very
ponbeam
Posts: 98 Forumite
Hi, I am hoping someone can give me some advice!
I ordered a mobile phone from very 2 weeks ago and received it all ok. I changed my mind before opening the phone and arranged to get it returned.
Yodel collected the sealed phone last Monday and the driver helped me tape up an outer box so it was disguised!
I returned home today to find the box I sent returned in bad condition with the phone box and a note saying something was missing from the box.
I then checked the phonebox and found the seal had been broken an the phone is missing!
I have emailed and phoned very but they are saying they can't help and are not willing to help me.
What do I do next?
Any advice would be helpful
I ordered a mobile phone from very 2 weeks ago and received it all ok. I changed my mind before opening the phone and arranged to get it returned.
Yodel collected the sealed phone last Monday and the driver helped me tape up an outer box so it was disguised!
I returned home today to find the box I sent returned in bad condition with the phone box and a note saying something was missing from the box.
I then checked the phonebox and found the seal had been broken an the phone is missing!
I have emailed and phoned very but they are saying they can't help and are not willing to help me.
What do I do next?
Any advice would be helpful
0
Comments
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Have you contacted yodel?0
-
No, I will send them a email
should I contact the police as well?0
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