Npower are now wanting weekly meter readings!

Fortyfoot

I have received an email today asking for meter readings, the meter reader came 7 days ago and apparently only read the electricity meter. They are next to each other!

I sent in readings on the 6th February, Why????????????????????????????????????


No wonder they have poor ratings.

Fortyfoot

scaredofdebt

Meter readers will only read the meters that they are told to, even if they are right next to each other.

[Deleted User]

I read for Brit Gas, EDF, and Scot Power. They all seem to be playing that silly game now. Only they know why they do this .Doing half a job is, I suppose one of their daft ways of increasing profits to save on metering costs. still makes no sense to me

undaunted

Do you see a benefit or detriment to you?

If it bothers you & they really want them that much why not tell them to come and get them themeselves. They may decide it isn't so important after all.

Fortyfoot

undaunted wrote: »

Do you see a benefit or detriment to you?

If it bothers you & they really want them that much why not tell them to come and get them themeselves. They may decide it isn't so important after all.

It is just annoying.

I rang them 2 days ago re my account, they agreed with me amounts for gas and electric on monthly DD.

Today I got "confirmation" of the amounts. The gas was what we agreed but the electric was more than 5 times the agreed amount!

I wish I had not been tempted by the deal offered.

Thanks for the replies.

Fortyfoot

agentk

they may be dare i say it think ur fiddling.

my (elec) meter ran backwards for a time after pv fitted .so they changed meter and back billed me on a seven day read of the new one.

davidgmmafan

This makes even less sense when you consider their new billing system doesn't really like it if you only enter one meter reading on a dual fuel account...

MABLE

I pay qtly and my bill was due on the 14 April 2014. I submit readings the 14th of each month. I then get an email from N Power requesting a meter read on the 19 March. I rang their offices and they said in preparation for the bill being made up on the 14 April. However the bill was made up on the 20 March instead and they are now requested a meter reading for 14 August 2014.

Also on my activity the meter was due to be read on the 16th and then changed to the 17th March and now disappeared all together.

And to make matters worse they are shifting online account this weekend to their new computer system.

Heaven help us!

davehsug

It's not that unusual. Usually asked for when there seems to be some dispute or discrepancy in readings. Just helps to give an overall view of a typical week's use. Believe it or not, they just might be trying to resolve a complaint?

MABLE

MABLE wrote: »

I pay qtly and my bill was due on the 14 April 2014. I submit readings the 14th of each month. I then get an email from N Power requesting a meter read on the 19 March. I rang their offices and they said in preparation for the bill being made up on the 14 April. However the bill was made up on the 20 March instead and they are now requested a meter reading for 14 August 2014.

Also on my activity the meter was due to be read on the 16th and then changed to the 17th March and now disappeared all together.

And to make matters worse they are shifting online account this weekend to their new computer system.

Heaven help us!

UPDATE.

On Monday I received a call from N Power and they requested a meter reading. I flatly refused and advised they were given a reading on the 13 and 19 March and bill produced on the 20 March.

Also I selected to have any reminders by email not telephone but they chose to ignore this.

I give them readings every month but they still have to pester me.

Sorry N Power you have to go. Its time for me to look for another supplier.