Tesco Bank and Covea Car Insurance Cancelled..

aimzee84

Hi!

I have just received my report from Synectics Solutions, and the organisation that flagged me up was Nationwide Building Society, in April 2011. There have been four more searches since then by Nationwide, all marked 'Clear'.

I have banked with Nationwide for 14 years, they have all my details, all of my banking is done through them. They know exactly who I am! Am I within my rights to complain? I am absolutely livid!!!!

InsideInsurance

You have a right to complain if their flagging was inaccurate.

Searches themselves are fine, I have almost monthly anti-money laundering checks showing on my CRA files from my bank which whilst they cannot/ wont explain are fine as they are all clear

aimzee84

Hi!
I don't mind the four since then that say 'clear'-that's fair enough, but there is no reason for one to be marked 'refer'. I have only ever banked with Nationwide.. I've just sent off an email explaining the situation and requesting an explanation..

[Deleted User]

You should get hold of your credit report and see exactly what it says.

Quentin

aimzee84 wrote: »

.....I've had a reply from Covea (without having to do an SAR!)..;


I am sorry our decision to cancel your policy has inconvenienced you to such an extent. ........

In post #16 you told us you had pre-empted the cancellation by terminating the policy yourself.

It will be worthwhile writing and confirming this to Covea as they may have recorded this as "their" cancellation, which may come back to bite you in the future! (Another insurer may take the view you have made a false declaration in your application regarding never having had a policy cancelled)

aimzee84

I have seen my credit file, and their are no applications around the date of the Nationwide entry on the report for any kind of finance.. I'm waiting for Nationwide to contact me and explain exactly what they made the entry for..

I have a letter from Tesco Bank thanking me for my custom and confirming that they have cancelled the policy for me 'as per your request', so that should be OK? I hope anyway!

This has opened such a huge can of worms.. I am still shocked that the only people I have ever banked with have made a referral about me on a fraud database!!!