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they have my money

nicki27
nicki27 Posts: 2 Newbie
in Energy
I'm in credit by around £400 with my energy company and they will not credit it back to my account due to a billing block at their end. Any advice please

Comments

  • macman
    macman Posts: 53,129
    Part of the Furniture 10,000 Posts Name Dropper
    Forumite
    Which supplier?
    No free lunch, and no free laptop ;)
  • nicki27
    nicki27 Posts: 2 Newbie
    Npower. We WAS TOD £390 then around £600 and then £1000 was mentioned. We spoke to customer complaints who called us back and said it was £290 and they would refund that?!?!
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