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Bond with C&G

I have a bond with Cheltenham and Gloucester due to mature on April 2nd. I have a letter from them showing that date.

Today I got a cheque off them for the total of funds in the account saying as the bond had now matured they had closed it and were returning my money to me.

I will go and see them tomorrow - does it look like a simple mistake?

Comments

  • Ifts
    Ifts Posts: 1,960 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    Go see them tomorrow and see what they say, it could well be a simple mistake....
    Never let the perfume of the premium overpower the odour of the risk
  • zaksmum wrote: »
    I have a bond with Cheltenham and Gloucester due to mature on April 2nd. I have a letter from them showing that date.

    Today I got a cheque off them for the total of funds in the account saying as the bond had now matured they had closed it and were returning my money to me.

    I will go and see them tomorrow - does it look like a simple mistake?


    Could you let us all know what happened?

    I have one maturing in October, just do not want any hiccups...
  • PeacefulWaters
    PeacefulWaters Posts: 8,495 Forumite
    edited 11 March 2014 at 8:03AM
    There are no C&G branches and I don't think TSB deal with the fixed rate accounts.

    You might be better ringing them.

    Does the maturity amount match the sum you were expecting? If so, what's the problem?

    Did you open the account on 2nd April? They usually used a fixed maturity date, not an anniversary of account opening.
  • ProudDad
    ProudDad Posts: 63 Forumite
    Hi

    This is completely correct the old C&G bonds have been retained by Lloyd's bank as part of the LTSB split. Part of the agreement means they can't offer you any sort of reinvestment option as these accounts need to be closed on maturity so they are just issuing a cheque for the balance plus all interest owed up to maturity. Cheques can arrive from anything up to a month before maturity until about a week or two after.

    Hope this helps

    C
    Proud dad to two little ones who light up every day :)

    Live every day like its your last because you never know it might just be!

    I do work for a bank however any comments I make are my own and should not be seen as me giving advice or in any connection to my employer.
  • ProudDad wrote: »
    Hi

    This is completely correct the old C&G bonds have been retained by Lloyd's bank as part of the LTSB split. Part of the agreement means they can't offer you any sort of reinvestment option as these accounts need to be closed on maturity so they are just issuing a cheque for the balance plus all interest owed up to maturity. Cheques can arrive from anything up to a month before maturity until about a week or two after.

    Hope this helps

    C

    Really, well for one, i am currently overseas, and not arriving back in the UK until December this year and so they have no address for me as i am travelling around. I have no family in the UK, so i will need to get in touch at least a month before maturity i guess. I have a written agreement with C&G prior to opening the bond that they would CHAPS the balance back to my current account where the funds originated. I had to get this down on paper just in case i had no UK address at the time of maturity of the bond. So they cannot issue me with a cheque, but thanks for the heads up..
  • Anyone recieved closure cheques recently.....
  • Any recent experiences, there must be a few bonds maturing in the coming weeks or months?
  • Been advised today by the C&G team that they are closing these accounts a month or so early, is this the case?
  • Reaper
    Reaper Posts: 7,356 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Been advised today by the C&G team that they are closing these accounts a month or so early, is this the case?
    Post 5 says it is
    ProudDad wrote: »
    Cheques can arrive from anything up to a month before maturity until about a week or two after.
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