MSE guide discussion - shyster sites
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http://forums.moneysavingexpert.com/showthread.php?t=5185879
10 out of 10 cases actually gone in front of a judge so far, this conman has lost. A few weeks ago he was arrested in a raid by trading standards ecrime,
IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
We took Martin's advice and within two hours bombarded them with emails cancelling the application, explaining we hadn't seen the greyed out tiny writing explaining the extra charge to basically 'hold your hand' through the process, and requesting a full refund.
Next morning he had an email saying they had already made the application, it couldn't be cancelled, but agreeing to refund £16.75.
They clearly recognise they are not making it clear you are buying a service and we are accepting the bulk of the overpayment back.
So if anyone else gets caught - do write to them!!
Official site is esta.cbp.dhs.gov/esta/esta.html
Thanks Martin for the information and I hope this post helps prevent someone else giving away money to a company that scams.
Further information: http://forums.moneysavingexpert.com/showthread.php?t=5639282
Judge people by their achievements, not by their mistakes