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Android/flash problem [EDIT:solved - problem was DNS]

grumpycrab
grumpycrab Posts: 5,042 Forumite
Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
edited 9 March 2014 at 2:51PM in Techie Stuff
Hi, starting last night 2 of our Android devices started playing up. bbc and google were inaccessible (flash player out of date needs update). And Gmail app stopped syncing (no connection). Some sort of virus?!?

The "flash player needs an update" included an Adobde-like windows with the bad spelling of UNISTALL which is very suspicious.
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Comments

  • aerostar
    aerostar Posts: 1,738 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Android does not have updates for flashplayer as Adobe have discontinued developement for Android some time ago.

    What have you installed recently ?

    Turn off the items totally - not just sleep and/or If you have a reset button then try that.
  • paddyrg
    paddyrg Posts: 13,543 Forumite
    iPlayer app doesn't use flash, nor does Google.

    Try MalwareBytes to do a scan of your device.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Flash Player updates are on the Adobe web site .
  • grumpycrab
    grumpycrab Posts: 5,042 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    edited 9 March 2014 at 11:14AM
    "What have you installed recently ?" Nothing. 2 separate devices (2 different owners). Seems that some sites are allowed, some aren't. playstore is "not available". Will try and manually install malwarebytes.
    EDIt: anyobdy know where I can dowwnload the malwarebytes.apk manually? Thanks.

    "turn off and on" no difference.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Go into the apps and force stop them
    clear cache
  • grumpycrab
    grumpycrab Posts: 5,042 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    edited 9 March 2014 at 11:55AM
    Hmmm. Tried stopping browser (default browser) and cleared cache. "WARNING" You Flash Player may be out of data" still coming up.
    I have also noticed that app notifications (top left Android) aren't being displayed. But that's probably not much help.

    Need malwarebytes apk which I can get manually.
    EDIT: got it. running a scan now.
  • aerostar
    aerostar Posts: 1,738 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    JJ_Egan wrote: »
    Flash Player updates are on the Adobe web site .


    On September 10 2013, Adobe released Flash Player 11.1.111.73 for Android 2.x and 3.x and 11.1.115.81 for Android 4.0.x in keeping with statements made in Adobe's publicly available Flash RoadMap.

    This release is the final update release of Flash Player for the Android operating system.

    There are hacks to get flashplayer running on KitKat
  • Deneb
    Deneb Posts: 421 Forumite
    Part of the Furniture 100 Posts
    Do you have Eset Mobile Security installed? There was a bad definition update released yesterday which caused some problems until it was rectified. I also had "no connection" errors with Google + which seem to have resolved themselves now. Whether the two are connected though, I don't know.
  • grumpycrab
    grumpycrab Posts: 5,042 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    edited 9 March 2014 at 1:07PM
    This is a !!!!!!. (I pride myself in having never had a bad virus and then 2 Android devices in the same house go down at the same time. Grrrr.)

    No Eset. I have AVAST. Gmail no connection and various web sites give "warning flash is out of date" - obviously a nasty!
    Malwarebytes cleared one device.
    On the original problematic device found pup.risktool.mobogen which I will look up now.

    EDIT: fixed. When I saw the RANDOM "flash out of date" message on chrome on my laptop I realised there was a common issue.
    I've been using Google DNS servers (for months); removed them and everything sprang back to life. I'm sure somebody can explain to me what's just happened (and why you shouldn't mess around with DNS servers;)
  • paddyrg
    paddyrg Posts: 13,543 Forumite
    Just wondering how you caught the nasty - do you often sideload? That's probably the riskiest vector, Google Play is mostly safe (especially if you check out age, reputation, how the reputation is clustered, etc)
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