Viners Cutlery sets from £5.00

8pnoodles

Well my order arrived just now and it's not good! There are scratches in the metal on several of the pieces. Marks on some. I say scratches, it's more like deep gouges! What have they done to them, put them through a metal grinder before they sent them out?

I ordered from them once before and they happily took my money and sent me a completely different set!

Thank goodness I paid via paypal, I can complain through them.

Never ordering from them again!

Who IS a good cutlery make these days? Because apparently it's not Viners.

sarah1972

8pnoodles wrote: »

Well my order arrived just now and it's not good! There are scratches in the metal on several of the pieces. Marks on some. I say scratches, it's more like deep gouges! What have they done to them, put them through a metal grinder before they sent them out?

I ordered from them once before and they happily took my money and sent me a completely different set!

Thank goodness I paid via paypal, I can complain through them.

Never ordering from them again!

Who IS a good cutlery make these days? Because apparently it's not Viners.

Its a shame, mine were also dreadful.

I also now need to find return details because no invoice or anything in the box.

rellarips

Reading these posts it's a real shame.

I got a couple of 34 piece sets before Christmas, worked out at £12.50 a set. 18/0 grade so I didn't expect the highest quality but they've now had three months use and I think I've got a good quality set. Nice weight, size and feel and they (hand) wash well (but they do need a polish with the tea towel after washing to get the mirror shine, which my family rarely do!). I'm sure eventually they'll lose the shiny factor with little scratches. Nothing wrong with what I bought though, couldn't get the same weight/strength/quality in any cheap set at the same price I paid.

Perhaps they're selling off the tat?!!! Certainly sounds like they don't keep their standards constant, pot luck what you get in their sale.

8pnoodles

There is a returns and exchanges it on their website in frequently asked questions, I think.

I've just emailed customerservices@viners.co.uk and requested a refund. I'm not risking asking for a replacement, the entire set is really bad.

2013yearofthehouse

Some of us, including me, got these cutlery sets last year for £10.

16 piece set in Emerald, Lemon or Berry

Limited stock and offer ends midnight on Monday.

http://www.viners.co.uk/fondant-cutlery-giftbox-berry-16-piece.html

marmitepotato

For quality English cutlery I buy this brand http://www.arthurprice.com/page/cutlery_new I bought the Mango set in the APK range a few years ago and it cost me £60. I see that it's now £99! It's a lovely set and is used every day and still looks as good as new.

I think Viners got taken over years ago by a large American company.

jazzconfused

Viners 16 piece cutlery sets for £5
3 style to choose from
Spend £25 for free delivery tho!

Don't forget quidco

http://www.viners.co.uk/cutlery/cutlery-sets.html

Doc_N

jazzconfused wrote: »

Viners 16 piece cutlery sets for £5
3 style to choose from
Spend £25 for free delivery tho!

Don't forget quidco

http://www.viners.co.uk/cutlery/cutlery-sets.html

You've not read the comments above about this junk, then?

nuttywoman

2013yearofthehouse wrote: »

Some of us, including me, got these cutlery sets last year for £10.

16 piece set in Emerald, Lemon or Berry

Limited stock and offer ends midnight on Monday.

http://www.viners.co.uk/fondant-cutlery-giftbox-berry-16-piece.html

I got one of the Fondant sets last year and after a few weeks use some of the handles broke away so I emailed them , result was they gave me a refund and I got to keep the remaining pieces x

deb8z

I think Viners got taken over years ago by a large American company.[/QUOTE]

25 years ago Viners was top quality,is that what happened, they got taken over