We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
HL - Delay Dealing Funds
Catapult
Posts: 49 Forumite
This may be normal but I placed a fund deal (buying Investec Smaller Cos) using HL on Monday and on Friday its status was still 'Submitted for dealing' i.e. it is in process and can't be cancelled. That's almost 5 working days and other fund deals I've placed with HL this week have gone through no problem. Is the delay perhaps influenced by the fund being invested in?
0
Comments
-
Give them a call - 48 hours is the longest I've had.Do Money Saving sites make you buy more bargains - and spend more money?0
-
I've had a few take up to a week - no harm in a call though.0
-
Like catapult, I have noticed an unusual delay over the past week with HL on dealing in a few of the new 'super clean funds' including legal and general index funds. Not sure if this is a reason, but like ctdctd I have not experienced delays of more than two days previously. I will wait until early next and contact HL if not dealt by Tuesday.0
-
It often takes them a few days to register a fund transaction but I've always got the price for my intended trading date.
I did have an exception last month when they took over two weeks to trade one of my funds, but they admitted it was their mistake and credited me with the correct number of units, so no harm done.0 -
One of the biggest benefits of HL is the way they answer calls within 10 seconds and can usually deal with your question there and then, i.e. quicker than it takes to post a new thread on here
0 -
Like catapult, I have noticed an unusual delay over the past week with HL on dealing in a few of the new 'super clean funds' including legal and general index funds. Not sure if this is a reason, but like ctdctd I have not experienced delays of more than two days previously. I will wait until early next and contact HL if not dealt by Tuesday.
Perhaps they are preoccupied with people transferring out to cheaper providers?0 -
In my experience Marlborough funds are usually slow to deal, the delay hasn't been with HL.0
-
I have noticed a serious deterioration in their service over the past couple of weeks.0
-
ive never had a delay of more than 24hrs...but i have some deals pending now, so will be interested to see how they handle things tomorrow/this week0
-
When is the valuation point? Some funds only deal once per week. Ruffer ones spring to mind, but I'm sure there are others.I am not a financial adviser and neither do I play one on television. I might occasionally give bad advice but at least it's free.
Like all religions, the Faith of the Invisible Pink Unicorns is based upon both logic and faith. We have faith that they are pink; we logically know that they are invisible because we can't see them.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.2K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.3K Spending & Discounts
- 247.1K Work, Benefits & Business
- 603.8K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards