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Can't sign into Skype; do they still do 6 month alert emails?
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Kernel_Sanders
Posts: 3,617 Forumite


in Techie Stuff
I just realized I hadn't used Skype for months, but when I tried to log in it just shows the arrow going round saying 'signing in'. You lose your credit if you don't use it for six months but I can't remember exactly when the last call was. In 2010 I received email warnings when this deadline was imminent, and I'm now worried they have stopped issuing these, possibly as a revenue generating measure. Some reassurance would be appreciated, thanks!
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Rather disappointed that nobody could spend the time to tell me that Skype have improved their policy. so that credit isn't lost. I've now logged in but there is no call history record, only a meaningless 'search history' box.
9.2 Inactive Skype Credit. If you do not use your Skype Credit for a period of 180 days, (including Skype Credit that has been allocated to you by a Skype Manager administrator) Skype will place your Skype Credit on inactive status. You can reactivate the Skype Credit by following the reactivation link in My Account at https://secure.skype.com/account/credit-reactivate. Reactivated Skype Credit is not refundable. If you are located in Japan and you buy Skype Credit from the Skype Website, this paragraph does not apply to you and your Skype Credit shall expire 6 months from the date of purchase. You are not permitted to use any Skype Credit on or after the date of its expiry.
Now, where's that box so I can thank myself?0
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