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Car Lease Completion Charge
Hi there. Wonder if anyone can offer any advice on the following. I recently leased a mini on a three month short term lease, which was allowed to roll month to month. I ended up having the vehicle for 9 months. The lease came to an abrupt end when the clutch went.
Through my own insurance i had the vehicle towed back to by home. The leasing company then organized the pick up and the car was taken to Mini Assist to assess the damage.
I was told to wait for the report before deciding if I had any bills to pay. A month passes and a bill for close to 2k was issued, as the clutch had to be replaced.
Apparently I have to pay the lot of this, even though the report doesn't categorically state this was due to driver error, and doesn't take into account the previous state of the clutch, and doesn't take into account previous drivers of the vehicle and accumulative damage before i even started driving it. Wondering if anyone had any thoughts on this bearing in mind the following:
1. I was still charged for this period where all of the works on the vehicle were undertook.
2. I was never invited to view the damage or see any photos of the damage (although photos were sent subsequently, long after repairs were completed)
3. I was never consulted about perhaps getting a second opinion, or seeking a much more reasonably priced repair (if there was one)
Basically the vehicle was taken out of my hands, repairs were done, and the bill arrived.
I'd be grateful for any initial thoughts on this.
Thanks GL
Through my own insurance i had the vehicle towed back to by home. The leasing company then organized the pick up and the car was taken to Mini Assist to assess the damage.
I was told to wait for the report before deciding if I had any bills to pay. A month passes and a bill for close to 2k was issued, as the clutch had to be replaced.
Apparently I have to pay the lot of this, even though the report doesn't categorically state this was due to driver error, and doesn't take into account the previous state of the clutch, and doesn't take into account previous drivers of the vehicle and accumulative damage before i even started driving it. Wondering if anyone had any thoughts on this bearing in mind the following:
1. I was still charged for this period where all of the works on the vehicle were undertook.
2. I was never invited to view the damage or see any photos of the damage (although photos were sent subsequently, long after repairs were completed)
3. I was never consulted about perhaps getting a second opinion, or seeking a much more reasonably priced repair (if there was one)
Basically the vehicle was taken out of my hands, repairs were done, and the bill arrived.
I'd be grateful for any initial thoughts on this.
Thanks GL
0
Comments
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bumping this to the top, in case someone missed it. Would appreciate some advice, thanks!0
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A car lease with no warranty???
How old is the car?0 -
£2K for a clutch sounds excessive; should be around £500 or £1000 if it has a DMF. You could get three quotes for a clutch job on that model of car and say you'll only offer to pay the cheapest of the three assuming you are liable for anything that is.You'll have to read the small print of the lease agreement to check what you are liable for.
Even some holiday car hire companies are sneaking clutches into the items that hirer's are responsible for ! I have given up hiring cars on holiday; just too much hassle now.0
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