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What To Write

Hi All

Im a newbie to the forum and wondering if anyone can help.

I had a letter from CCP telling me I was entitled to claim from them over charges on my credit card dating back years, I sent back the forms as requested and waited for it to go to a vote???
Any about a week ago I received a another letter now asking me to write a small description why I should be entitled to a claim, which apparently is normal, my mum even got one.
So my question is what should I write so that my calim goes through ok???

Has anyone already done this if so what did you write?

Cheers

Frankl
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