We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Anti-virus and firewall
diy1950
Posts: 148 Forumite
in Techie Stuff
Hi
I have a new laptop which had Norton anti virus pre-installed on it. However I never activated this product but instead installed Avast Free.
I am wondering now if I should have un-installed Norton before installing Avast.
Also, I find that Windows firewall is often turned off. Am I right in thinking that Avast Free does not include a firewall and that Windows firewall should be turned on?
I wonder if Norton is interfering here somehow?
I am running windows 8
I have a new laptop which had Norton anti virus pre-installed on it. However I never activated this product but instead installed Avast Free.
I am wondering now if I should have un-installed Norton before installing Avast.
Also, I find that Windows firewall is often turned off. Am I right in thinking that Avast Free does not include a firewall and that Windows firewall should be turned on?
I wonder if Norton is interfering here somehow?
I am running windows 8
0
Comments
-
norton may be interfering, run the removal tool:-
https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
ensure windows firewall is set on after the reboot......Gettin' There, Wherever There is......
I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple
0 -
Hello,
It is not recommended to use more than one security products together on a computer. They may conflict each other cause problems.
As the other user suggested, you can use the Norton Removal Tool to uninstall the Norton product.
Let me know if you have any questions.
Thanks!
Vineeth
Norton Support“Official Company Representative
I am the official company representative of Symantec. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
Many thanks both.
I have done as you suggested and the windows firewall came back on. I didn't un-install Norton when I first got the laptop, I thought it was enough to just not activate it.
I installed Avast as I have used it for some time and been happy with it. Should I un-install Avast and re-install it now Norton has been removed?
Thanks for your help0 -
if you ran the norton removal tool, it should be suffice. Just monitor for any issues, and as a last resort only uninstall/reinstall avast if needed
......Gettin' There, Wherever There is......
I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple0 -
Thanks GunJack
Yes I un-installed Norton and then ran the Norton removal tool. I was encouraged to see the windows firewall had come back on.
Am I right to think that Windows Defender on Windows 8 computer should be turned off whilst using Avast Free? I believe Windows Defender on 8 is different to previous versions.0 -
Windows defender should auto disable if another virus programme is present.
i use windows 8.1 and have never seen it active on there when other software is used0 -
Thanks for that, dturtill0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603.1K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards